Service overview
Individualized assistance with daily living, personal routines, independence, safety, and goals identified in the person’s authorized plan. Support is nonmedical and follows the person’s authorized plan, preferences, and applicable service requirements.
What support may include
- Daily living and personal routines
- Practicing skills for greater independence
- Community participation
- Following person-centered health and safety supports
Supporting individual goals
The person may work toward greater independence, consistent routines, informed choice, community participation, and progress on goals identified in the authorized plan.
Where support happens
Support may take place at home or in community settings, according to the authorized service and the person’s goals.
What to expect
Staff learn the person’s routines and preferences, provide the level of support authorized, and document the assistance provided and the person’s response.
Working with families and WSCs
Holley Star communicates with the person and appropriate stakeholders to clarify schedules, authorized outcomes, changing circumstances, and next steps. Service documentation supports continuity and accountability while protected information is shared only through approved channels.